Most cloud services such as Office 365 or Google Apps require you to verify ownership of your domain with a TXT DNS Record or alternatively an MX record and for additional services it is required to also add SRV records (especially for Office 365 services). We recently had to update this for a domain hosted with Easyspace and 123-Reg and a quick search around their control panels and further investigation proved that this is not possible within your account features. Their control panels only gives you access to create/delete A, MX or CName records ...